Get fast results with the door of happiness
We all need to know the quality of what we are offering and more than that, it is about how people are enjoying that moment or content that is being offered.
In order to have instant feedback and assess the degree of satisfaction, there are several ways, one of which is the Happiness Door of Management 3.0 created by Jurgen Appelo.
This technique combines team collaboration, employee engagement and open and honest feedback, allowing people to give feedback at the end of a presentation, training or even a business meeting.
To apply this technique it is necessary that you define the happiness indexes, which can be the options “Very cool”, “Normal” and “It was not so cool” associated with images that transmit the messages respectively. Also separate some colored post-it notes, leave the cards and post-it notes on a door or a very accessible place so that participants can contribute with their evaluations.
If the training has more than one day, ask that at the end of the first day the participants evaluate, write on the post-it what they think of the event and paste the post-it on one of the happiness indexes so that you can already know if you need to improve on something. On the last day of training ask for more feedback and see how satisfactory it was for the participants.
Applying the remote Happiness Door
I recently conducted a one-day training with the Software Quality team. The training was carried out online via Teams tool.
During the training I applied the Happiness Door technique to know the degree of satisfaction of the employees. For this I used the ConceptBoard tool, created a panel of three columns, each column includes a happiness index defined as “Very Nice”, “Normal” and “It was not so cool”, I separated colored virtual post-its and at the end of In the first training period, I asked the participants to move the cards according to the level of satisfaction of each one and that they were free to write a message.
We took an hour break for lunch and during this period I took the opportunity to read the cards and evaluate what I could improve.
At the end of the training I asked them again to enter the ConceptBoard tool and evaluate again on the Happiness Door panel.
This dynamic was very important both for me who was teaching the training and for them, because it was possible to identify whether the objective of the course was being achieved.
Result
Happiness Door is a great satisfaction meter, quick feedback allows for an instant improvement in the way you teach your work, understanding what the other expects and bringing engagement to all participants.
References
Happiness Door: https://management30.com/practice/happiness-door/
